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Product returns are subject to a 20% restocking fee. Shipping fees and special handling fees are non-refundable. Orders that are not charged for shipping are subject to original shipping cost of delivery. The refunded amount will be issued to the same form of payment originally used for the purchase. For orders placed in error, the cost and responsibility to ship the product back to JanitorialWeb.com shall be that of the customers.
Orders cannot be canceled once submitted. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment.
If you need to return an item please call us at 1-800-395-6762.
We reserve the right at any time to collect from customers, the value of any amount(s) received unjustly due to errors or omissions on the JanitorialWeb.com Website, products shipped in error or otherwise.
Prices are subject to change for future orders without notice.
Special order items typically take longer to receive than items stocked at our warehouse. Delivery may take anywhere from 1-2 weeks in some cases. Please ask your sales consultant for more details. Due to the nature of these products any cancellation must be received within 24 hours and no returns are permitted.